The product is called fixed internet for business
I am currently having a nigtmare with the LTE Team. Walikosa kits za ku install kwangu nikawashow wanirudishie 4000 and I am still waiting two months later. Kits zilifika kitu two weeks ago. Inakaa Kenya cash refunds ukua ngumu
Hawa watu wa field hukua na noma sana. Juu your payment iko direct to the company. Now for a refund, someone else has to process that. Enda tu uzushe pale Twitter, they will sort it ASAP.
NImezusha kila place, twitter, 444, customer care Meru hadi mwishowe nikawashow wakule
pesa ina come watalipa
Ni kama kuna mtu wao uku wamenicall wakasema niwapee 48 hours
Kuna time Masoko walinifanyia hivyo. Paid, vendor went missing for a week from the date of making a delivery. Masoko support was unresponsive. Wanadai they have live chat na ilikua offline all the time.
Vile nilikimbia Safaricom Twitter and complained, within 24hours walikua wame refund and sent an apology.
I have been complaining on twitter since July 1st. Mwenye anafikiria kupata LTE should wait until at least next year. I was number 81 on that list ya uku. They install 5 in a week.
You should know people…
That’s terrible. Huna mtu Nairobi. You come make a purchase from here. I’m sure the wait time is shorter.