I am currently carrying out a survey on why most Kenyans don’t pay for goods online and prefer cash on delivery Kindly fill out this form. Thank you https://goo.gl/forms/UXPkIEhPMDveDUFC3
Issue of trust. I only pay online for services that I can trust.
me 2,especially video on demand services like crunchyroll,netflix and showmax
Add the fact that there are no laws to protect the consumer against fraud. When it does unfortunately happen, Kenyan companies love giving you a merry go round to get your money back.
I was once conned 2500 by some ppl who claimed they were selling boots since then I’d rather pay for wat i see not even these online retailers can i trust