Case 1: Last month I bought a Tecno phone as a gift to someone and its cost me around Kshs. 9,000. Thing is the phone is now barely three weeks old and its misbehaving already. It restarts at will sometimes.
Case 2: A friend of mine bought a sony xperia worth around 24k from a ‘genuine’ dealer somewhere along Tom Mboya however I am pretty sure that phone is not original.
So my question is how do you ensure you’re buying an authentic product in Kenya when everyone in the market claims to be genuine dealers? I know a couple of genuine shops but what about the rest? And what did you check on your device before purchasing it?