How is Telkom's network in late 2020?

I want to subscriber to Telkom’s 4k home plan but I do not know how their network is lately?

I have been using Airtel and it is absolute crap. Is Telkom better than Airtel? What are their speeds like? Congestion issues (full bars but slow/no internet)?


I’d say it varies a lot by location . Your best bet is to buy a sim card and trying out a smaller bundke before commiting to the 4k one. also be sure to test it out at different times of the day on both 3g and 4g to get a complete picture.


From my area Telkom is a total mess when you need it in between 7.00AM to 3.00AM the next day. Speeds are around 0.5mbps

But in between 3.00AM to around 7.00AM I get 20+ mbps meaning they’re just overwhelmed and unwilling to expand capacity or they don’t have the money to do so.

It’s been that way for a year now.


I agree,it mostly depends on location and time


I just came across this one twitter. Telkom are in the final stages of piloting a home fiber service.


They started with Gumba Estate that was in 2018. By the time they’re ready for mass market si watu watakua wame settle.

I’m sure watafuata bendera. Go where Safaricom/Zuku/JTL/Liquid are and try get a few subscribers :joy::joy::joy::joy:

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:joy: :joy: :joy: as usual with these companies.

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It’s interesting how big a headstart they had with fixed internet, back in the days of cabled landline, and now they are the newbies in home fiber.


And it was so affordable. I remember 3mbps was like 2,000bob on ADSL. But ilikua time time when most of us had no computers at home na simu zilikua mulika mwizi.


I have been testing out their network for a few days now and so far, it is much better than Airtel’s.

The 4G signal is strong in my house. I am consistently getting 3 out of 4 bars.


On the first day (Wednesday), the speeds were terrible. The tests were averaging 0.5 Mbps day and night (at 2AM). I was using the daily 200 MB bundle.

On Thursday, I purchased a Mzito bundle. The speeds have since improved.

I am consistently getting 5-7 Mbps during the day and 15-18 Mbps at night. I will monitor it further before commiting to their unlimited* home bundle.

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It has been just over 2 months now since I got the line and I can confidently say that Telkom’s network is pure trash :put_litter_in_its_place::put_litter_in_its_place::put_litter_in_its_place:.

I will be tossing the line after this month’s bundle ends.

  • Speeds during the day are around 2 Mbps… on a good day. I struggle to get past 1 Mbps on most days.
  • The 4G signal is strong. Consistently getting 75-100% signal strength indoors.
  • The 3G signal is almost non-existent while indoors. Making & receiving phone calls is almost impossible while indoors.
  • Speeds start improving from 1 AM (Yes, AM) until 6-7 AM then we are back to mediocre speeds for the rest of the day.
  • Speeds from 3AM (Yes, AM) are around 15-18 Mbps.

Terrible terrible service :put_litter_in_its_place::put_litter_in_its_place::put_litter_in_its_place:.


I’m currently only using Telkom for phone calls coz 2G and 3G signals are great here, 4G is not so strong indoors but even on a good signal I can’t hit past 1mbps on 4G. Interestingly I can get around 5 to 10mbps on 3G, though most of the time the speeds are bad on both 3G and 4G struggling to hit 1mbps. If not for home fiber ingekua machos

Yes, weirdly their 3G is faster than 4G. Speeds also only improve in the wee hours of the night, only to revert back to mediocre speeds as soon as working hours kick in. Tossed my line already. Airtel is doing better.


If you complain they’ll wait for you to browse in the wee hours of the morning then call you to tell you how your speeds were fast at 5.00am :joy::joy::joy:

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Look at Airtel. Na nilikua kwa kitanda still trying to wake my brain up.


Heard in the news that they have contracted Nokia to upgrade their 4G network and add more bands. That means, we should be able to see 4G+ plus soon.

However, I do note that the speeds slowdown at night in between 8pm and 10pm. Sometimes, it starts from as early as 7pm. Outside that, I consistently get above 6mbps which is good for browsing.

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How i wish I can say the same. I live close to an Airtel Mast, with good signal strength. But the Network Speed/ Reliability is nonexistent. I get average of 1mbps on 4G…

From my previous experience this would be a good time to contact customer care about the issue so they can prioritize your area as they upgrade their network

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This is me and Telkom. Mast iko nnje ya nyumba. :joy::joy::joy:

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