I have seen a lot of cases of people here getting swindled by business and just letting it go.
I recently learned Kenya is one of the very few countries in the world that has small-claims courts.
The Kenyan Small Claims Court was established in 2016 under section 4 of the Small Claim Act No.2 of 2016. Each Small Claims Court is presided over by an adjudicator appointed by the Judicial Service Commission. The Chief Justice can also designate any qualified person to act in as an adjudicator. The court deals with civil cases provided for under section 12 which arise from:
contracts for sale and supply of goods or services;
liability in tort arising from loss or damage to any property or for delivery or recovery of movable property;
compensation for personal injuries;
set-off or counterclaims under any contract; and
any other civil matters that written may confer.
Though the court’s pecuniary jurisdiction is limited to KES 200,000 (approximately 2,000 USD), Section 12(4) gives the Chief Justice the power to review that limit to any amount he thinks fit via a Gazette notice.
Businesses like kina Avechi who constantly breach warranty terms should be held accountable. Ama that landlord that refused to give you back your security deposit kwa sababu ukuta ikona dent mahali.
Always keep your receipts.