A quick look at this and it does give the feeling of Beta.
They’re using Magento so that’s expected for enterprise level e-commerce
They haven’t done any SEO
Some links on their site are either incomplete or intentionally wrong - like their social media buttons have an added space to them.
Some elements like their terms and conditions seem written in ‘Kenyan English’ and have little to no legalese (a plus, sorta)
Whoever was writting them may have been in a hurry or tired. One term reads:
You shall NOT order and pay for the products using the procedure specified on this website
Others are very subjective. Like when they talk about a ‘Good Reason’ or ‘Reasonable Time’ it’s left open ended (perhaps at the discretion of Safcon) when it would be better to give specifics to ensure certainty.
They should only charge you for items once they enter the shipping process. Paying first only to be told the item is now unavailable or they’re unable to deliver means having to wait for refunds. As someone whose waited for a refund from safcon before it’s a terrible experience.
I don’t see the ‘Crazy Deals’ they’re talking about (reducing the price by about 2% is hardly a deal, let alone a crazy one)
I am unable to find the guest checkout option. It’s 2017 and one shouldn’t be forced to open an account on an entry level e-commerce website to make a purchase. 1 in 4 potential shoppers would abandon their cart if forced to open an account (guess which one I belong to? )
Apple, Wallmart, Dell are among those that allow guest checkout so why not Safcon? If you’re going to compete with world class brands better start offering world class experiences.
Yes, Amazon insists that users open an account before checking out. Amazon accounts gives access to a world of discounts and convenience that no other retail has been able to match so they can probably get away with it. Safcon isn’t a global brand and as of writting this is nowhere near Amazon so perhaps a more people first approach (laughable notion to them but one can dream)
I shall save the rest for later. Some people have said it’s a beta so things could change by tomorrow (probably not but we shall see)