Aaah! Okay. The FAQ section on your website did answer most of my questions about security and verification.
Such a good point. Despite the phrasing used, any driver that applies for this service is basically offering taxi services.
Taxis fall under PSVs and you need a PSV license and motor insurance to operate one legally. Personal motor insurance, in most cases, DOES NOT cover any commercial use of the vehicle.
Worst case scenario
An accident happens. The insurance company conducts their investigation only to find that the driver was ferrying PAYING customers.
The insurance company is now off the hook and the driver is liable for any damages and injuries. The police are also chasing after the driver for operating a taxi without a PSV license.
Guess who they will come for next?
@uncleboni, it seems you have been in business for a while so I hope you know what you are doing. I do hope you spoke to a lawyer or two and drafted a legal agreement before launching this.
Despite the phrasing you have used, you are offering a ride sharing service (with the intent to profit, I am assuming) and those are strictly regulated by the government.
All the best.