That’s not Kenyan Law
Strictly speaking a lot of these shylocks operate in a legal grey area. It might not break any laws however that threat of CRB blacklisting or accessing your contact book is highly unethical.
Okash be the new shylocks…gotta take their pound of flesh
That guy should file a police report in addition to highlighting the case on social media.
From my own experiences working in banking, guys that do debt recovery are scum and that line of work attracts the criminal element. They won’t care but Opera could finally be forced to handle that negative PR.