This is the second time that my Mpesa has completely failed to work. Basically, accessing the mpesa STK menu is a hustle. The menu hangs and there is nothing I can do about it other than to exit the menu.
If it works,the request is sent to mpesa but not fulfilled. I just receive the normal notification. Request sent, wait for mpesa and nothing happens.
First time it happened last year. I told Safaricom about it and they told me my line is okay change phones and try bla bla bla but it still won’t work. After like two days I was able to use mpesa once more.
Now the problem is back and I’m just wondering has anyone faced this issue before? It’s really annoying.