MySafaricom app is reported to be a success, and I have to agree with them, it does change the experience to reduce the steps one makes to make an Mpesa transaction. And I agree it’s a Beta app still, so its not surprising that outside the already known features that don’t work, one will also find some bugs when using the app.
The bug I’ve found it mainly hanging mid-transaction when you expect it to call the SIM toolkit (STK) and ended up going back to STK directly for the Mpesa transaction.
ION, anyone ever withdrew money via STK at an Mpesa agent and the process skipped the hakikisha part? It’s happened to me at least three times now.